Please note, the order volume has been updated. This is due to package and minimum order quantities.
Please note, the order volume has been updated to. This is due to package and minimum order quantities.
You can choose one of the following options:
Notes: Since all tools are equipped with RFID/NFC tag, we are able to access purchase information without having warranty card or invoice from you.
Browse images below to see how to find tool type and its serial number. Also watch the video to learn how to request tool service online.
Within Free Repair Period
We guarantee you that we will repair free of charge, including freight. The service includes any kind of damage- normal usage and accident.
No longer within Free Repair Period
We have set repair cost limit for each tool, meaning that if the actual repair cost is lower than the limit, you'll only need to pay the actual cost. If repair cost is more than the limit, the amount you pay is the same as repair cost limit. Freight will be charged.
You can also decide if you need quotation for tool repair.
More information can be found here.
Most of our tools have 2-year Free Repair Period, but there are exceptions. Download this PDF to see the Free Repair Period for each tool type.
Simply log in to Hilti website and you are able to check, for each tool you purchased, the purchase date and if it is still under Free Repair Period. Watch the video below to learn more.
No, we can pick up the tool anywhere you like and deliver it anywhere you want to. Just make sure somebody is there to sign the form for pick-up and delivery.
To see account specific prices and content, please choose appropriate account.